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Reliable Safety Services in Unusual Times – COVID essential services

The AWP Team, Safety, April 30, 2020

New Assignments, Reliable Service

In these unusual times, we find that every day brings some new challenges – challenges that our Protectors, Facility Managers, and everyone at AWP respond to reliably, with their best efforts.

Reliability, training, and proper execution are the key to providing safety services, regardless of the circumstances. Because we work closely with many State Departments of Transportation, utility companies and contractors, and engineering and construction clients, we respect regulations and know that following our regular protocols is paramount to maintaining safety, especially in stressful or new situations.

We couldn’t be prouder of our employees, who show again and again that they take their commitment to safety very seriously.

Last week, we were delighted when three clients, in three different states, each wrote to recognize some of our employees for their professionalism on the job. We know our clients are extremely busy and, in some cases short-staffed as well during this crisis, so we are especially grateful that they took the time to share their thoughts with us now.

Reliable Execution

A representative from one of our Midwestern energy clients sent an email last week to one of our Regional Managers. His message is excerpted below:

“I want to let you know how appreciative we are for what you do for us to keep our crews safe. I also greatly appreciate the flexibility AWP has shown with our changing working conditions due to COVID-19 and our ever-changing day-to-day operations with weather, car-pole accidents, etc. … It has not gone unnoticed.”

I especially wanted to let you know what a great job one of your Senior Protectors does in communicating with myself and our crews. We have a solid plan week-to-week and he executes that plan in unison with his team and our crews. He checks on us daily to make sure we are set up for the following day to meet our needs. He has been an asset to our team and it is appreciated. Thank you for what you guys do.”

Traffic Control for Busy Sunday Services

Drive-in style Sunday services are new to many churches across the country, and some have called on AWP to keep their motoring congregations safe. Easter Sunday services presented an extra challenge as larger crowds were expected in many communities.

At one church in Ohio, AWP Protectors were scheduled to let traffic out of the church parking lot throughout the day for a few hours, before, during and after the service, which was broadcasted through a radio station. The client was very pleased with our service, as traffic control is new for him. He was especially impressed with several Protectors on the job, citing the leadership they provided and their conscientious approach to ensuring everyone exited the church safely.

“Thanks to the crew; they did a FANTASTIC JOB!” he said in his email.

Positive, Professional Protectors

In another midwestern state, a health and safety coordinator for a power company recently took the time to recognize one of our Protectors for her commitment to safety and to her crew – as well as for her positive attitude.

The message read in part:

“I have wanted to let you know that I have been out a few times to see our guys working, and there were AWP people there. One of your folks, (name removed for privacy), is always so positive and looking out for everyone on the job. I wanted to let you know that she has been great to talk with and it’s great to see her professionalism when she is in the field. Thanks!”

We share that appreciation for everyone on that crew for doing a great job. Their dedication lends a little extra meaning to the word “essential,” and there is no doubt that our Protectors and employees everywhere are helping many people manage a “new normal” during this pandemic.

We sincerely appreciate all of our employees for their hard work and dedication, now and always.

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As a provider of essential safety services, AWP is hiring at this time. Please see our careers page to learn more.

Author
Brandy Metzler