The Inside Sales Representative will contribute to the mission of protecting our customers’ people, business, and time by delivering excellent service and accurate information. This position will collaborate with all levels of the organization to contribute to company growth. The Inside Sales Representative will build and maintain relationships with current and future customers to assist with their needs in a work zone for Traffic Control, Flagging, and Sign Install, as well as support their needs for Traffic Control equipment, rentals, and sales.
- Coordinate traffic control set-ups for customers
- Track and manage all projects in our ERP System
- Contribute to the growth of the company and our Automated Flagger Assistance Devices (AFAD’s) utilization for customers
- Assist with the growth of the Signs and Sales division with installs and/or signs/equipment sales
- Participate in the continual improvement of the process, tracking, production, and billing of each project
- Clear understanding of the sales funnel
- Responsible for meeting with current and potential customers to grow and maintain a relationship
- Build and maintain a book of business and generate leads for future growth
- Track all customer contacts, and review invoices to ensure customer accounts are accurate
- Ensure prompt, dependable & friendly customer service
- Understanding of P&L and how that relates to the business
- Meet or exceed a goal of $3,800,000 or more in total revenue for the year: traffic control equipment, rentals, and sales
- Schedule/attend 1-2 appointments per day or over 350 per year
- Attain 12-15 new orders per week with a goal of 1-3 large orders per month
- Other duties and responsibilities as assignment.