Corporate

The Inside Sales Representative will contribute to the mission of protecting our customers’ people, business, and time by delivering excellent service and accurate information. This position will collaborate with all levels of the organization to contribute to company growth. The Inside Sales Representative will build and maintain relationships with current and future customers to assist with their needs in a work zone for Traffic Control, Flagging, and Sign Install, as well as support their needs for Traffic Control equipment, rentals, and sales.

• Coordinate traffic control set-ups for customers
• Track and manage all projects in our ERP System
• Contribute to the growth of the company and our Automated Flagger Assistance Devices (AFAD’s) utilization for customers
• Assist with the growth of the Signs and Sales division with installs and/or signs/equipment sales
• Participate in the continual improvement of the process, tracking, production, and billing of each project
• Clear understanding of the sales funnel
• Responsible for meeting with current and potential customers to grow and maintain a relationship
• Build and maintain a book of business and generate leads for future growth
• Track all customer contacts, and review invoices to ensure customer accounts are accurate
• Ensure prompt, dependable & friendly customer service
• Understanding of P&L and how that relates to the business
• Meet or exceed a goal of $3,800,000 or more in total revenue for the year: traffic control equipment, rentals, and sales
• Schedule/attend 1-2 appointments per day or over 350 per year
• Attain 12-15 new orders per week with a goal of 1-3 large orders per month
• Other duties and responsibilities as assignment.

As the Customer Relations Account Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people, and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Customer Relations Associate is responsible for collaboration across all levels to achieve departmental and organizational goals.

• Enter high volumes of data into the various systems timely and accurately for billing purposes
• Adjust and handle billing discrepancies and rejections timely and accurately
• Validate, verify, and compare contract agreements as needed
• Provide excellent customer service and provide customers with a positive experience
• Support the team in securing timely payments from customers
• Act as a resource for other functions within AWP
• Answer phones and respond to inquiries using a professional and courteous demeanor
• Provide general office support and peer training as requested
• Comply with all AWP policies, procedures, and safety requirements
• Perform other duties and special projects as assigned

As a member of our recruiting team, you will play a critical role in leading the recruitment efforts in  both our established and emerging markets.  Using good judgment and leveraging company best practices, you will manage high volume recruitment requests across multiple locations. The ability to interact with applicants and hiring leaders in a fast-paced changing environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient with a high level of professionalism is crucial to this role.

Responsibilities:

• Source candidates using a variety of methods
• Screen candidates by reviewing resumes, job applications, and performing candidate interviews
• Build and manage candidate relationships
• Own your path to promotion

POSITION SUMMARY 

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.   

RESPONSIBILITIES 

• Support the Area Manager and General Manager in supervising your team of protectors.  
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business.
• Direct supervision for Field crews
• Maintain Field/Office Responsibilities; 80% in Field and 20% in Office
• Ensure that safety, quality, training, employee engagement, and retention are a prime focus of the business.
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices.
• Responsible for developing the knowledge and skills of a company’s drivers.
• Assist Area Manager in addressing performance concerns with Delivery Drivers.
• Assist in resolving employee and customer concerns.
• Develop relationships with internal and external customers to achieve goals and new business opportunities. 
• Assist and support Account Managers with performing field inspections, attend pre-job meetings, meet with clients and work in the field with the team as needed.
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service and staying in communication with Dispatch and the Account Manager
• Assist in reviewing the daily schedules to assure crews are on time to jobs.
• Monitor daily employee issues including timekeeping, safety tailgates topics, customer issues, and training requirements.
• Facilitate teambuilding efforts and regular communications with team members. 
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs. 
• Obtain ATSSA and state-specific certifications. 
• Become a subject matter expert in work zone setup/design and professional flagging. 
• Other duties as assigned. 

POSITION SUMMARY

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.  

RESPONSIBILITIES

• Direct leadership/supervision for 20+ protectors (field based crews)
• Support the Area Manager and General Manager in managing and executing company initiatives
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Maintain Field (80%) and Office (20%) Responsibilities
• Ensure safety, quality, training, employee engagement, and retention standards are met
• Protect the company’s team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop assigned team of protectors
• Develop relationships with new and existing customers to achieve goals and new business opportunities
• Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
• Address customer service issues are promptly and efficiently while providing the highest level of customer service
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Obtain ATSSA and state-specific certifications
• Become a subject matter expert in work zone setup/design and professional flagging
• Other duties as assigned 

POSITION SUMMARY

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.  

RESPONSIBILITIES

• Direct leadership/supervision for 20+ protectors (field based crews)
• Support the Area Manager and General Manager in managing and executing company initiatives
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Maintain Field (80%) and Office (20%) Responsibilities
• Ensure safety, quality, training, employee engagement, and retention standards are met
• Protect the company’s team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop assigned team of protectors
• Develop relationships with new and existing customers to achieve goals and new business opportunities
• Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
• Address customer service issues are promptly and efficiently while providing the highest level of customer service
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Obtain ATSSA and state-specific certifications
• Become a subject matter expert in work zone setup/design and professional flagging
• Other duties as assigned 

The Estimator at Trafficade/AWP Safety will build quality relationships to secure profitable business partners to support the business unit. Responsibilities include reviewing and clarification of proposals, negotiating projects, completing estimates including bid documents, determining the project’s scope, and evaluating special conditions affecting the proposal. This role will collaborate with the Operations Department to ensure the accuracy of quotes as well as prospecting for business opportunities.

Compensation:  $65, 000 – $85, 000 + AIP bonus

Compensation is based on experience and location. This role will cover the Denver, Englewood and Greeley locations.

• Building estimates for clients through direct requests from our customers, CSR’s, planners, or anyone involved with our daily operations that requests an estimate.
• Produce estimates, track, and manage the estimates in TCR.
• Track all estimates with our clients to determine the close ratio of completed estimates.
• Ensure that estimates are being completed in compliance with each city’s requirement and allowed set-up approvals.
• Continual process improvement, tracking, production and billing of estimates to support the sales efforts for Trafficade/AWP safety.
• Collaborate with management on strategic estimating and growth initiatives for the estimating department.
• Analyze all available information to compile into a proposal estimate.
• Attending external pre-bid meetings to determine the scope of work.
• Determine key variables for cost and other estimates.
• Complete estimates including bid documents, determining the project’s scope, and evaluating special conditions affecting the proposal (including site conditions, access, personnel, and equipment needs)
• Review and clarify proposals and negotiate projects.
• Prepare estimates based on time, labor requirements, equipment costs, and specifications.
• Create and submit estimate reports or bids to appropriate people (project managers, clients, bidding competitions, etc.)
• Obtain and track offers and quotes from subcontractors or vendors.
• Prepare preliminary schedules for all successfully awarded projects.
• Manage multiple projects estimates simultaneously.
• Develop relationships with current and potential customers in a sale capacity. (Mainly calls)
• Involved in peer engagement, mentoring and on-the-job training.
• Verify the customer quote and work with the Operations Team to ensure the customer is provided with a quote.
• Gain technical knowledge required for all aspects of traffic control, and Trafficade/AWP Safety products to present to client.
• Compliance with all aspects of traffic control as governed by standards of local, state, and federal agencies.
• Develop traffic control plans.
• Attend regular customer lunches to build and maintain the relationship.
• Perform other functions as necessary or as assigned.

SUMMARY:

This position is responsible for supporting the day-to-day branch operations in the Product Store. This position is an active, hands-on role requiring contact with vendors, customers, operations, field locations, and corporate departments.  Preferred experience in retail sales, safety products, safety concepts, utility and/or the construction industry is a plus.

ESSENTIAL FUNCTIONS

• Support sales team by creating a pleasant shopping environment for our guests.
• Process point-of-sales transactions accurately and efficiently.
• Greet Customers as they walk through the door and assist in aisles.
• Be able to stand on your feet for 8-10 hours a day and lift a minimum of 25 lbs. consistently.
• Assist customers by escorting them to merchandise.
• Provide outstanding customer service.
• Complete transactions by processing purchase orders, cash, and credit cards.
• Notify management of potential security issues.
• Assist with inventory and stocking merchandise.
• Work with team members to keep the sales floor clean and organized.

The primary objective of the Shop Foreman is to service and maintain the company equipment, vehicles and to make sure we have the appropriate inventory to take care of our customer’s needs.  They will also take care of any customer that is dropping off or picking up equipment at the branch by providing industries best customer service.  Is responsible for ensuring the equipment is serviced by following manufacturers specifications.  All equipment must be in working order and be to of the company’s highest standards before leaving the branch.  They are responsible for the day to day operations of the shop and yard.  From time to time they will also help with deliveries and pickups.

Essential Duties and Responsibilities

• Follow all safety rules and regulations.
• Ensure compliance with all PPE (personal protection equipment) requirements in the shop, and yard.
• Ensure that all equipment is maintained to the manufacturer recommendations.
• Ensure that all decals and warning labels on all equipment are clearly legible.
• Make sure we have enough equipment for rent at all times.  This should be done daily.  Examples: Sandbags, all barricades, vertical panels, sign plates, signs, stands, stickers, sheeting, lights, drums, arrow boards, message boards, PTS boards, etc
• You will be responsible for making sure all arrow boards, message boards, PTS boards, etc.. are serviced when returned at all times.  In addition recording what was done on maintenance logs.
• Make sure all equipment is serviced and maintained daily.  Wash, repair, organize, etc..
• Responsible to make sure the yard is organized daily.
• Report to the Manager all inventories that we need to order to make sure we have enough. 
• Responsible for filling out the proper paperwork with a customer drops off or picks up equipment.
• Responsible for filling out and maintaining the proper paperwork/reports daily.
• Report to Manager every morning to see what projects take priority.
• You are in charge of the shop, please delegate the jobs to the people that are working in the shop.   Make sure everyone in the shop stays busy at all times.
• You are responsible for keeping the yard and shop clean at all times.  House keeping is a must every day.
• Make sure all rental equipment is clean and put in the proper place.
• Help drivers load and unload, if needed.
• Forklift will only be used for loading and unloading.  Fill out a service report daily when using the forklift.
• Load and unload ALL customers in a friendly and timely manner (ASAP).  It is your responsibility to check outside for customers at all times.
• Help in all departments as needed.
• Turn in all paperwork to Dispatcher at the end of every day.
• Make sure your branch radio is always on in the yard so dispatch can contact you for your assistance.
• Adhere to all Company Policies and Procedures.
• All other duties as assigned.

Position Summary:

This position is responsible to provide day to day EHS support to the facility locations and operating teams within the designated region.  Support includes coaching, teaching and training field personnel on safe operating behaviors and the design, development, and implementation of safety and risk control programs.  Functions as a subject matter expert and consultant to help internal clients build sustainable loss improvement processes within their operating organizations that they will own and operate.

Primary Responsibilities

• Provide daily and continuous safety support to their designated region.
• Conduct compliance reviews, general risk assessments and other safety assessments to support AWP EHS Management.
• Provide daily guidance and direction in EHS programs to the field level, facility leadership level, and regional leadership to ensure a common and effective approach.
• Maintain, audit, and update as needed AWP – SOPs for all safe work practices and equipment and utilize them in the day-to-day training.
• Coach, train, guide, and mentor the regional employees through the AWP Safety Management System.
• Review accidents/incidents which occur in the area of responsibility and conduct field audits, reporting and managing the correction actions.
• Participate in and support detailed incident investigations and Root Cause Analysis.
• Assist in the development and presentation of relevant EHS training.
• Ability to work with employees and leadership to achieve cultural change in the face of potential resistance.
• Travel to branch locations and jobsites as required and perform any additional duties as needed.

Field Specific Responsibilities

• Visit and walk the jobsites on a regular basis to establish EHS presence and provide support.
• Conduct daily, weekly, and monthly EHS Meetings/Trainings and schedule as needed.
• Perform field safety observations during each visit.
• Ability to evaluate PPE and ensure proper use and maintenance of PPE.
• Conduct critical behavior-based safety observations as needed.
• Perform additional duties as assigned by the Business Unit EHS Director.
• Oversight and Implementation of Day-to-Day field operations.
• Work with the branch leadership and field teams to ensure work practices are understood and followed.
• Coordinate Business Unit, Region, Branch level safety activities.
• Conduct EHS audits and assessments of on-going operations to measure compliance with regulatory requirements and conformance to AWP company policies and procedures.
• Plans, administers, and manages AWP safety policies, programs, procedures, and systems for assigned region.
• Serves as the single point of contact for Region and Branch leadership in area of responsibility.
• Ensures EHS policies, procedures, programs, and systems are trained and available to the employees.

Key Performance Indicator Metrics

This position will be responsible to influence the following performance metrics:

• EHS Management System Facility Action Plans
• Region EHS Training Compliance: >95%
• OSHA Total Recordable Incident Rate (TRIR): <10%
• OSHA Days Away Restricted and Transfer Cases (DART)
• Incident Investigation and Root Cause Analysis
• Individual Development Plan and Status
• Weekly Branch Location Visit Summary Completion: 8/week – 32/month – 384/year
• Notification of Injury / Incident / Motor Vehicle Collision
• Driver Qualification Files and Compliance: >95%
• Responsible Vehicle Accident Rate

This position requires the performance of preventative maintenance on all fleet vehicles and well as maintenance on vehicles when needed (other than preventative maintenance)

Summary of essential job functions:

• Oil changes; air & fuel filter changes
• Tune-Ups
• Full vehicle inspections
• Use of tire machine
• Brakes
• Suspension
• Cooling systems & A/C repairs
• Head gaskets & transmission services
• Welding/cutting/grinding

All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

As a Pavement Marking Specialist, you are responsible for understanding and performing all duties related to the pavement marking process. Including, but not limited to driving and operating of Thermoplastic Equipment.

RESPONSIBILITIES

· Effectively operate the following Vehicles/Equipment: hand machines, forklift, hand grinder, Thermo hand liner, adhesive applicator tools, and pavement painting equipment

· Operates heavy duty trucks and tow trailers to transport materials and equipment to job sites

· Must be able to operate jack hammers, coring machines, augers.

· Must be able to understand and read blueprint plans

· Perform and complete all work in compliance with TXDot and quality standards, while maximizing production

· Operate and perform maintenance and repair of all striping equipment, for striping on asphalt and concrete.

· Work with highway striping crew to install Preformed Thermoplastic and other pavement marking materials

· Properly load and unload materials from trucks and trailers by hand and forklift

· Understanding of MUTCD (manual uniform traffic control devices) minimum requirements and all City specs.

· Assist with the painting of various pavement marking surfaces

· Assist with thermoplastic and its proper application

· Assist with laying and installing hot tape

· Mark out various traffic lanes, parking stalls, and/or prefabricated materials

· Set up and take down traffic control signs at job sites

· Understand traffic control to set lane closures up for striping.

· Complete DVIRs and Daily Logs correctly for Drivers

· Follow all Safety Policies and Procedures

· Obtain ATSSA and state-specific certifications

· All other duties as assigned