Billing Analyst- Greeley, CO

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ABOUT AWP

Based in Northeast Ohio, Area Wide Protective (AWP), is a rapidly growing national safety services provider committed to protecting our customers’ people, business, and time. AWP is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.

 

Founded in 1981, Area Wide Protective, Inc. (AWP) has grown into North America’s leading provider of professional traffic management and protection services. The company’s capabilities include work zone flagging, design and engineering for transportation management plans, equipment sales, rental and 24/7 support. AWP employs 6,500 team members across 27 U.S. states and four Canadian provinces.

AWP CORE VALUES  

Customer Focused – Deliver on our commitments every time  

Focused on Growth – Promote and encourage creative solutions  

We Value our Employees – Develop our skills to excel at everything we do  

Commitment to Safety and Quality – Have a passion for excellence  

Sense of Urgency – Demonstrate enormous energy and the ability to motivate others  

POSITION SUMMARY 

As the Billing Analyst, this role is responsible for delivering excellence in service and contributing to the mission of protecting our customers people, business, and time. This role will research and review contracts to ensure billing is correct. Responsibilities include coordinate billing directly with the customer, resolving disputes, and administering all communications with operating departments regarding billing questions. This role is also responsible for collaboration across all levels to achieve departmental and organizational goals.

RESPONSIBILITIES 

  • Attention to detail required
  • Strong independent worker with problem solving skills
  • Excellent Communicate skills
  • Effectively and efficiently prepares invoices by deadlines
  • Review and research customer contracts
  • Creates Invoices, handles billing questions and discrepancies
  • Acts as a resource for other functions including credit, collections, customer service, accounts receivables and operations
  • Communicate and follow up effectively with the billing supervisor regarding assigned customer accounts
  • Review billing information with Operations Team to eliminate errors
  • Follow standard operating procedures to provide accurate billing
  • Ensures the acceptable resolution of invoice disputes occur in a timely and effective manner
  • Other duties and/or special projects as assigned

QUALIFICATIONS 

  • High school diploma or GED required
  • 3-5 years AR/Billing experience preferred
  • Construction/CDOT billing preferred
  • Experience with B2G preferred
  • Strong customer service skills
  • Basic knowledge of accounting principles and terminology; strong math skills
  • Excellent verbal and written communication
  • Problem-solving skills, strong independent worker
  • Critical thinking skills
  • Demonstrate high degree of accuracy and attention to detail
  • Outgoing & assertive personality not afraid to communicate and express concerns
  • Proficiency with Microsoft Office Suite Products (Excel, Word)
  • Experience with Microsoft Great Plains, TCR and Salesforce software preferred
  • Track rentals and communicate with customer monthly 

WORK ENVIRONMENT AND PHYSICAL DEMANDS 

The employee must be able to successfully handle the demands of this position, which include the following:  

  • Expect 40+ hour work week  
  • Hours may vary based on workload and meeting department metrics 
  • This is spent in an office environment 
  • You will be mainly sitting in this role for long periods.   

AWP is an Equal Opportunity Employer (EOE). Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.